You can occupy your room from 15:00 on the day of arrival.




The closest bank, Raiffeisen Bank, is to be found on the main road, between Spar and Eni petrol station.
Address: 8861 St. Georgen am Kreischberg, St. Georgen 45
Opening hours: Monday and Friday; 8:00-12:00
You may find the following banks in Murau: Volksbank, Sparkasse (Erste Bank), Raiffeisen


Bathrobes can be requested at the front desk free of charge.


Two billiards table await our guests in Carver Pub on floor -1.


Two bowling alleys await our guests in Carver Pub on floor -1.


It is served in the restaurant every day between 7:30 and 10:00.


You may request more information about the timetables at the front desk.



Carver Pub

It is located on floor -1, opening hours: 16:00 – 23:00.
Our guests can choose from bowling, foosball, billiards, pinball and darts.

Cleaning of clothes

The services of our hotel involve the possibility to have your clothes cleaned and ironed.
Please place your clothes to be cleaned in the laundry bag and throw it on the bathroom floor.
Our colleagues will clean them within 48 hours.
You may find the current prices in the information folder in the room.


Please contact the front desk in the event of any problems.

Credit cards

Our hotel accepts the following credit cards: Eurocard/Mastercard, Visa, Diners Club, JCB, Union Pay, V-pay, Alipay, Maestroú




We kindly ask you to leave your room until 11:00 on the day of departure.
The room bill can be settled any time before departure, or in the morning on the day of departure.
We kindly ask you to drop off the room cards and the ski locker keys on the day of departure.


General practitioner
Dr. Gernot Siebenhofer
8861 St. Georgen am Kreischberg, Kreischbergstraße 20
Phone number: +43 3537 3700

Dr. Monika Schober
8862 Stadl-Predlitz, Steindorf 67
Phone number: +43 3534 20 145

Dr. Iris Moser-Kleinbichler
8850 Murau, Albert-Sacherer-Seidlung 17
Phone number: +43 3532 44 950

Ear, nose and throat specialist
Dr. Gernot Berger
8850 Murau, Raffaltplatz 14
Phone number: +43 3532 42130



There are two elevators in our hotel. Children under 6 may use them under parental supervision only.
It is PROHIBITED to use the elevator in the event of a fire!


If you wish to receive more information about the leisure activities in the area, please contact the front desk.



Fire alarm

We kindly ask you to leave the building on the designated escape route if there is a fire alarm.
You may find the escape plan on the door of your room. Please remain calm in all cases.

First aid

The central first aid box can be found at the front desk. 

Fitness room

It can be found in the basement and is open between 7:00 and 22:00. Please request the assistance of our colleague at the front desk to open the fitness room.


If you wish to buy some flowers for your beloved ones, the front desk is pleased to help you with it.

Front desk

It is at your disposal 24 hours a day. Extension of the front desk: 600.




The hairdresser’s is located 5 minutes away from the hotel. Contact the front desk to schedule an appointment.


The closest hospitals:

LKH Stolzalpe
8852 Stolzalpe, Stolzalpe 38
Phone number: +43 3532 24 240

Landesklinik Tamsweg

5580 Tamsweg, Bahnhofstraße 7
Phone number: +43 057 25547


The rooms are cleaned every day between 8:30 and 17:00. If you wish to rest during this time, or you request no cleaning, please use the door hanger saying ‘Please do not disturb’. If your pet is staying in the room, we kindly ask you to use the ‘Pet in the room’ card.




We provide free access to wireless Internet in our hotel.



Late check-out

Late check-out is possible depending on the occupancy of our hotel.
Please contact the front desk on this at least one day before your departure.

Lobby Bar, Lounge

The bar of our hotel can be found next to the front desk, and it is open every day between 10:00 and 23:00.

Lost and found

The lost and found items can be received and turned in at the front desk. We retain the lost and found items for 6 months.

Luggage storage room

The luggage storage room of our hotel can be found next to the front desk, and our guests may use it at their own risk.



The masseurs of our hotel are glad to be at your disposal.
You can schedule an appointment for massage at the front desk. You may find our price list on the information board of the hotel.

Mobile phone

We kindly ask you not to use your mobile phones in the restaurant and the wellness area.
Thank you for your understanding.




You can ask about your messages and letters at the front desk.




The use of the car park in front of the hotel is free of charge. Please leave the entrance and the disabled parking spaces free.
Thank you for your cooperation.


Pets can be accommodated in our hotel following advance reservation and at an additional cost in the designated pet-friendly rooms. We regret to inform you that your pet is not allowed to enter the restaurant of our hotel.


Contact the front desk for the opening hours of the pharmacy as well as the pharmacy on duty.

Salvator Pharmacy
8850 St. Egidi/Murau, Keltensiedlung 141
+43 3532 2340


It can be reached through the lobby next to the entrance and is open between 7:00 and 22:00.
We kindly ask you to leave your shoes in front of the door to keep the room clean.


The playground of our hotel is free to use, please do not leave your children unattended there.

Post office

Stamp and postcard can be purchased at the front desk. You may leave your mail at the front desk, and we make sure that it will be forwarded.


You may find information about the programmes in the hotel and nearby in the elevators and on the board next to the front desk.
You may request further assistance at the front desk.



We assume no responsibility for the valuables left unattended on the territory of the hotel.


Our restaurant is located on the ground floor. Our guests staying in the hotel can have breakfast between 7:00 and 10:00, and they can have dinner between 18:00 and 21:00.

Room card

You can enter the room with this card.
We kindly ask you to always keep the room card holder with you. Our colleagues can charge your consumption to the room if you show them the card holder. Thank you for your understanding!




There is a safe in every room. We kindly ask you to store your valuables and assets in the safe.
Contact the front desk in case of any problems.

Shoe cleaning service

There is an automatic shoe cleaner on the ground floor, next to the elevators. It’s free to use.


If you have left anything at home, you can buy all the small things you may need during your stay here in the front desk shop.
You can also buy some presents for your beloved ones and friends in the shop.
The selection of our shop can be found in the display case next to the front desk.

Ski instruction

Snowboard school Suli
Phone number: +43 664 3228 586
Ski school Mayer
Phone number: +43 664 4999 502
There are Hungarian speaking ski instructors available for our Hungarian guests.
You may also schedule an appointment every morning between 7:50 and 9:00 in the hotel lobby, in person.
For more information about ski instruction in Hungarian, you can also call the following phone number:

Csorba Simon László (Csumpi): +36 30 994 8444

Ski rental

Intersport Pintar: you can select your ski equipment in a well-equipped store located at the cash desk of the ski piste, with the help of skilled colleagues.
Contact: www.intersportrent.at

Ski storage

With its heated lockers, the ski storage of the hotel is located in the basement. You can request a key to the lockers at the front desk.
We kindly inform you that an additional fee of EUR 30 is to be charged in case of loss of key.
We kindly ask you not to wear any ski boots in the hotel.
Thank you for your cooperation.

Ski service

It is operated on floor -1 in the hotel.


Hotel slippers may be requested at the front desk against payment.


Smoking is prohibited in our hotel.
Smoking is allowed on the balconies only, with the balcony doors being closed all the time.
Should you still smoke in the room, a fee of EUR 600 is charged for cleaning.

Snack & Drink bar

The extensive snack and drinks offer of our snack bar can be requested at the front desk.




Front desk: 600

International dialling codes:

Germany              +49

Switzerland           +41

Italy                       +39

Hungary                +36

The Netherlands   +31

England                 +44

France                   +33


You may find the list of TV channels in the information folder in the room.


You can find it in your room. Please place your towels you still wish to use on the hook, and those you wish to change into the bathtub or on the floor in order to protect our environment.


You may request more information about the timetables at the front desk.



Wake up service

A wake-up call can be requested at the front desk.


Our hotel has a wellness area on 460 m2, it is located on the 6th floor and is open between 10:00 and 22:00. Our wellness area offers you:

  • leisure pool
  • children’s pool
  • sauna
  • sanarium (bio sauna)
  • infrared sauna
  • steam room
  • relaxation room

Please note that there is quiet bathing in our wellness area between 20:00 and 22:00. During this period, those under the age of 16 are not allowed to visit the area.
Thank you for your understanding.
Children under the age of 14 are not allowed to enter the sauna area.
It is obligatory to use a sauna sheet in the sauna.
The water temperature of the pool is 31 degrees Celsius. Please note that it is PROHIBITED to jump into the pool!

Relax Resort Kreischberg

A-8861 St. Georgen ob Murau, Kreischberg 2.
+43 3537 25 002 ― reservierung@relaxmurau.at